Better than the old one, but with quirks.
After using different remote workflow tools before, I find the WFHI software quite an upgrade in terms of speed and interface neatness. The dialer works smoother compared to the clunky systems I used earlier, which is a big plus. However, while automatic updates keep things current, sometimes they introduce small glitches that require a quick restart to reset everything. The database feature integrates well, but I noticed it can be a bit slower when handling large datasets compared to the older system I was accustomed to. Access through different devices is simpler, and the onboarding training helped shorten the learning curve more than I expected. The invoicing and payment processes were hassle-free. Overall, it’s a solid choice if you need reliable software for remote workflows and calling tools, though some minor bugs show there is room for polish. Definitely better than what I had but not perfect yet.