Better than some, but still not perfect
I've used similar remote workflow software before, and this one compares interestingly. On the good side, the onboarding training was clear and the database management feature felt more streamlined than what I’d encountered previously. The dialer tools worked reliably, no unnecessary lag or crashes that sometimes happened with other platforms. However, I found the automatic updates a bit intrusive on one occasion, causing me to pause my work unexpectedly. Telephonic support was mostly helpful but occasionally repeated answers I’d already heard, which was a little frustrating. Signing up and managing payments went without hassle, invoicing was straightforward which is something not all software does well. I can say it’s generally more user-friendly than many competitors' products I've used, yet there’s still room for improvement especially in proactive communication during updates and quicker support responses. So while I appreciate many aspects and would recommend using it cautiously, it's not a flawless experience by any means. In the balance, this software feels better than some, yet also shows areas where it can improve next time.