Better than older one, but still room for improvement
Compared to the other software I used before, WFHI's sales and pre-purchase experience was quite positive overall. The sign-up process was smooth and the invoicing clear, which helped me understand the costs easily. What I didn’t like as much was that the pre-purchase training sections seemed a bit basic at times, lacking some depth I was used to. The dialer and calling tools also worked reliably, though sometimes I wished the interface was more intuitive. On the positive side, the automatic updates were seamless and didn't disrupt my workflow. Telephonic support was responsive and addressed most of my queries. The database feature was useful to keep my contacts organized but could use a few more filters for better searching. Overall, WFHI is a strong candidate for anyone looking for remote workflow software, though I think it could polish some edges compared to my prior experiences.