Better than before, though with some hesitations
I've used a few software platforms before purchasing this WFHI product, and honestly, the transition was positive overall. Compared to previous tools, this one feels more streamlined in access and database features, which is a relief. However, I did notice that the calling dialer behaved a bit differently than I expected at the start—sometimes it lagged or didn't register call logs immediately. The invoicing process was clearer than I remembered from other software, which made managing payments less stressful. Training covered many aspects, but I still find myself unsure about a couple of advanced features, so maybe more detailed onboarding would help. Despite some small reservations, I'd say the outcome is mostly favorable for what I need.