Better for tech-savvy users, not for those wanting easy sales advice
My experience with the sales and pre-purchase process was a mixed bag mainly because I faced a few issues that were not resolved as smoothly as I hoped. When things didn’t go exactly as planned with the information I needed before buying, I found the communication to be a bit slow and lacking in clarity. That made the whole initial stage somewhat frustrating, and I can tell this approach will not work well for people who expect step-by-step sales guidance or quick replies to their doubts. For an experienced user who can navigate software and billing independently, this might be acceptable, but those seeking more handholding in the sales process might find it less suitable. On the plus side, the software product itself seemed fine once I got started, with regular updates and a working dialer feature. However, the early sales and support interaction would likely discourage many casual users who need clearer advice and easier help with initial setup questions. So in summary, this product is more suited to those comfortable handling technical details on their own.