Better for patient folks, not for those who want quick answers
Honestly, I found the whole billing and payment thing quite slow and a bit of a drag. There was a lot of back and forth just to get simple answers and sometimes I had to wait longer than I wanted on calls. If you’re someone who doesn’t mind taking your time and doesn’t expect everything to be lightning fast, maybe this could work for you. But if you need crisp, instant resolutions with no repetition, this will probably frustrate you. The invoice stuff wasn’t fully automatic for me and I kept having to clarify small things again and again, which became a bit tiring. Plus, the waiting time on support calls was sometimes a bit much, which is not ideal if you’re busy. So, it's good if you can handle some patience, bad if you want everything quick and easy.