Better for independent users than those seeking much support
I’d say the support and communication could be better, since I mostly had to figure things out alone. It wasn’t always clear who to ask for help or how to get answers quickly, which slowed down my tasks at times. Though the guide provided some information, it wasn’t fully comprehensive and left gaps I had to fill myself. On the plus side, the telephonic support was friendly when I did get through, and even though the wait was long, I appreciated their patience with my many questions. For someone comfortable with tech and self-learning, the product may be suitable, but for users expecting a more guided setup with quicker responses, it might be frustrating. The invoicing and payment process was straightforward, which is one positive. Still, overall, I think this service suits those who prefer mostly working independently rather than needing continuous hand-holding or frequent support calls.