4 out of 54 of 5Verified purchaseSupport and communication
Best for those who want quick answers, not slow starters
The telephonic support and communication during onboarding were mostly helpful. I didn’t have to wait long to get in touch with someone once I reached out. The reps were clear and fairly patient in explaining the invoicing and payment steps. However, it took some time to fully get going because not every question I had was anticipated in the initial training. If you are good at self-learning or picking up interfaces quickly, this service will suit you well. But if you want very detailed handholding with every minor step, it might not be the best fit. In sum, I’d recommend it for users who want responsive support but can handle some complexity themselves without waiting a lot for every detail to be spelled out.