Best for those who prefer detailed explanations
The telephonic support and communication during setup were mostly clear and thorough, which I greatly appreciated. They explained the software features and the database usage well enough for me to feel I understood what to expect. Even the dialer tools and how they integrate with the automatic updates were described step-by-step. That said, I did wish some details about invoice timings were a bit more upfront instead of found by asking twice. Overall, if you like having everything spelled out patiently, this support suits you perfectly. For people who prefer very quick answers without so much detail, it might feel a bit slow or repetitive. Still, I felt the onboarding and training sessions were paced just right, helping me get started without feeling rushed, and that made the initial experience rewarding despite that minor reservation.