Best for those looking for a mostly ongoing setup
I found the sales and pre-purchase process quite transparent, and it gave me a pretty clear idea about the setup involved. What stood out is that some of the initial configuration steps and training sessions felt like one-off efforts, where I didn’t have to repeatedly invest time. On the other hand, ongoing use of the software, especially with regular automatic updates and priority assistance available when needed, became part of my daily routine rather seamlessly. So, if someone’s after a service where mostly the setup is handled upfront and then maintenance is minimal, this could suit them well. However, if you prefer a quick setup and no further learning curve or updates, then it might feel like a commitment going forward. The dialer and database functionality are definitely built to enhance continuous workflow rather than being a simple plug-and-play solution. All in all, it’s great for users open to ongoing engagement with the tools and periodic training refreshers. The payment and invoicing were clear from the start, which added to my comfort with how much of the setup would be one-off versus ongoing support.