Best for those comfortable with tech, maybe not for beginners
I had a mixed experience with the sales and pre-purchase process at WFHI. Early during sign-up, I encountered an issue with the invoicing step where my payment method wasn’t accepted. Their helpline was reachable and supportive, but the resolution took a long time, which was frustrating. Some parts like the onboarding flow and access to the database feature were straightforward and worked well, while other aspects, especially the dialer tool, sometimes lagged during my calls. Because I mostly work irregular hours, the system's automatic update schedule sometimes overlapped with my active sessions, causing minor interruptions. Overall, I think this product suits those who are comfortable troubleshooting and can work through some glitches, but it might not be ideal if you need flawless efficiency from the start. The telephonic support tries to help but can only do so much within its remit. So, if you are prepared for a few bumps and ready to adapt, you might find the tools valuable. But if you prefer a completely smooth experience without hiccups, you may feel disappointed initially.