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WFHI review

best for folks wanting simple setup, not those needing constant tweaks

3 out of 53 of 5Verified purchaseSales and pre-purchase

best for folks wanting simple setup, not those needing constant tweaks

So I was curious how much of the initial setup would be a one-off job and how much okay changes and tuning would be needed ongoing. I found like the sign-up and basic invoicing were pretty one-time, simple and painless which was nice. But once I started using the calling tools and database features, I realized a fair bit of ongoing fiddling was involved to keep all the workflows smooth. It isn’t like you just set it once and forget it; the tool needs regular adjustments to make the dialer and workflows fit well for your actual day-to-day processes. The automatic updates are usually helpful, but sometimes they need you to relearn how some things work or tweak your setup again. If you like a low maintenance system and hate frequent changes, this might get frustrating. On the other hand, anyone okay with tweaking and gradual optimization will find it workable. Overall the payment and invoicing process was clear and tidy, and training helped with knowing what needed regular attention. So basically, it’s a mix of one-off and ongoing efforts and that shape your experience largely.

Asha NambiarAndhra Pradesh, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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