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WFHI review

Bataun toh, response thoda weak tha

1 out of 51 of 5Verified purchaseSupport and communication

Bataun toh, response thoda weak tha

Jab main support ko call kiya to thoda wait karna pada aur lag raha tha ki shayad mera issue turant nahi hoga. Communication mein clarity nahi thi, mujhe confuse feel hua ki kya ho raha hai. Mujhe laga tha ki promptly unka response milega par unhone kuch time baad call kiya aur solution bhi dheere aaya. Shayad main zyada expect kar rahi thi, par mujhe lagta hai ki aapko apne telephonic support ko thoda aur improve karna chahiye. Automatic updates ke baad kuch features kaam nahi kar rahe the tab mujhe quick help chahiye thi. Overall, support team ka approach friendly tha par responsiveness mein kami thi jo mujhe pasand nahi aayi. Bas yahi main apne doston ko bataungi ki support thoda slow hai. Phir bhi software khud kaafi helpful hai.

Tanvi AcharyaHaryana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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