batao toh sahi, kitni mehnat lagi thi samajhne mein
Aapki company ko main ye batana chahati hoon ki mujhe billing aur payment ke baare mein jaanne mein kaafi mehnat lagayi. Invoice aur payment ke bare mein jo details hongi wo mere liye saaf taur par samajhna mushkil tha. Aapne jo documents diye, wo thode unclear the aur mujhe lagta hai ki agar aap thoda aur simple aur direct explanations dene ki koshish karte toh accha hota. Mujhe kaafi baar call karke puchna pada ki actual mein payment process kaise hota hai aur invoice kab bheja jayega. Automatic updates ne kuch cheezein badli par mujhe unke baare mein koi clear communication nahi mili. Mujhe lagta hai ki agar aap is bhaag ko behtar manage karte toh main itni confusion feel nahi karti. Support ne kuch madad ki par overall process clear nahi tha.