Basically, thoda better aur thoda average dono mila experience
Soch raha tha ki WFHI ka support mujhe pehle jaise kisi aur platform se zyada quick reply karega. Dialer aur database features toh theek the, working days mein koi major crash nahi hua. Lekin jab support ko call kiya, toh mujhe pata chala ki responses thode slow hain aur sab kuch time leti thi. Mera pehla impression ye tha ki telephonic support zyada helpful hoga, par kabhi kabhi mujhe apne aap hi issues solve karne pade. Training ka onboarding flow mujhe average laga; thoda better ho sakta tha, par samajhne layak zarur tha. Automatic updates se kuch naye features aaye, jo mujhe pasand aaye, par unse related detailed guidance nahi thi. Billing aur invoicing clear thi, koi tension nahi thi payment process ko lekar. Overall, agar main apne doston ko bataun, toh main kahunga ki yeh software average se better hai, lekin support aur training mein thodi improvement ki jarurat hai.