4 out of 54 of 5Verified purchaseSupport and communication
Basically, support explained things clearly, but I’m kinda tired repeating it
I have explained the support issues so many times now that I’m a bit tired of it, but to be honest the support team always explains things clearly enough. They don’t rush, and their explanations are straightforward, which really helps when you’re stuck with the dialer or the database. It’s just that sometimes you wish you didn’t have to call back repeatedly for things that seem simple. The automatic updates don’t always come with detailed notes, so sometimes I end up calling support just to clarify what changed. Still, when I do get on the call, they break down the steps in a way that makes sense. So all in all, it’s a clear experience but one that demands patience and some repetition on my part.