Basically, setup was a mix of quick fixes and ongoing tweaks
When I first started the training and onboarding with this software, the initial setup felt quite straightforward. Setting up the database feature and familiarizing myself with the dialer tools was mostly a one-off task that I handled during the early stages. The training session that guided me through these setup steps was clear but a bit high level in parts, which meant I figured out some details myself later. The onboarding flow helped me get the basics up fast enough, so that part felt efficient. However, what stood out was that despite that quick initial phase, ongoing tweaks were definitely necessary, especially when it came to customizing workflows and adjusting automatic updates to suit specific needs. It wasn’t all in the beginning but more dynamic, requiring adaptation as I continued using the software. Support was available during these phases, though sometimes responses were not as immediate as hoped. If I were explaining it to a friend, I’d say it’s like you get the core foundation set in one sitting, but you keep fiddling with the settings and fine-tuning over time to really get it working the way you want it.