Basically fair but could be better suited

Basically fair but could be better suited

I have mixed feelings about the billing and payment part. It wasn’t a complete disaster, but it didn’t quite fit my actual working hours either. Sometimes the invoicing cycles felt a bit off compared to when I actually used the dialer and called through the software during my shifts. I’ve gone over it a few times and the support team was polite, though I wasn’t really convinced the timing was flexible enough to accommodate the hours I worked each day. The sign-up process was okay and the automatic updates didn’t really cause any issues for me. Overall, I guess you could say it’s fine, but I’m left wishing the billing would sync up better with how I use it in real life. It’s not a major problem, but it is something I’d mention if asked.