basically, explanation not clear at all
When I first was looking to sign up with WFHI's software and training, I found the details provided pretty confusing. It wasn't clear exactly what each step of the onboarding process involved or how the software itself would fit my needs. The sales information seemed vague in places, with some important points left unexplained. There was one thing that was decent: the signup interface was okay in terms of guiding through basic info, but beyond that, the documentation on how the calling tools or database features worked was lacking. I had hoped for a clearer breakdown so I could understand how automatic updates and telephonic support were integrated and accessible. Payment and invoicing procedures were mentioned somewhat, but without much detail. Overall, I felt I had to guess most of what would happen after purchase instead of being fully confident before I committed to anything.