Basic software didn’t match expectations
When I signed up, I had certain expectations about the software features and the sales process that were not met. The product did not fully align with what was advertised, especially in terms of database integration and calling tool capabilities. The invoicing and payment procedures were standard but lacked clarity in some points, which added to the disconnect. The support team was available but did not offer proactive guidance beyond answering direct questions. Automatic updates did occur, but they did not bring visible improvements relevant to my particular use case. Overall, the experience was underwhelming compared to what I had thought I would receive. The software’s core functions, while functional, were limited, and the sales process did not prepare me properly for those limitations. Therefore, the outcome was fairly disappointing and did not meet my prior expectations.