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WFHI review

Bas yehi kehna hai ki support thoda slow tha

2 out of 52 of 5Verified customerSupport and communication

Bas yehi kehna hai ki support thoda slow tha

Support team se baat karte waqt mujhe bahut baar repeat karna pada apni problem, aur kai baar mujhe wait karna pada just to get a basic solution. Dialer aur calling tools theek the, par jab koi issue aaya toh support mein time lagta tha fix hone mein. Database feature mein thoda glitches aaye par woh ek alag matter hai, mujhe lagta hai ki thoda better communication ho sakti thi support side se. Mujhe samajh nahi aaya ki kyun mujhe baar baar explaining karna pada apna problem jab unka system mera complaint record kar sakta hai. Payment aur invoicing ka process theek tha, yeh point main concede kar sakti hoon, par otherwise support ke baare mein meherbani se mat poochna. Overall, product ne kaam toh kiya, par agar zyada responsive support hota toh better experience hota.

Seema PrabhuArunachal Pradesh, IndiaExperience: Published:
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