Bas yahi sum up kar sakta hoon, support disappointment tha
Main honestly itna impressed nahi tha support system se. Mujhe lagta tha unka telephonic support zyada helpful aur fast hoga, par yeh normally slow hota tha aur kai baar mera problem clear nahi hua. Jab main onboarding ka process kar raha tha, mujhe lag raha tha ki shayad training session zyada thorough hote ya koi dedicated guide milta, par aisa nahi hua. Unke software ka interface samajhna tha thoda tricky, aur jab main poochta toh ya toh wait karna padta ya incomplete answers milte. Haan, auto updates theek thaak chal rahe the lekin overall support ke absence mein mujhe lagta hai ki main apne aap zyada kaam kar raha tha. Toh sach mein, main yeh experience apne doston ko recommend nahi karunga agar wo easily access chahte hain proper guidance ke liye.