bas yahi kahe sakti hoon, thoda zyada wait aur repeat hua
Mujhe lagta hai support team thoda zyada baar meri baat repeat karti thi aur kabhi kabhi call hold pe rakhna padta tha, yeh thoda annoying tha especially jab simple queries thi. Wo main reason hai ki main keh sakti hoon ki communication perfect nahi tha, par agar time dekhun toh unhone hamesha phone uthaya jab main call kiya. Online chat support thoda fast tha par phir bhi detailed queries ke liye telephonic baat karna zaruri tha. Training ke modules samajhne me thodi madad hui, magar jab technical issues aaye toh baar baar same cheez explain karni padti thi. Iska matlab yeh nahi ki support bekaar hai, bas thoda better ho sakta hai. Yeh uss time zyada lagta jab dialer software ke kuch glitches aaye, par final solution mile toh accha laga. Mujhe lagta hai ki if they streamline communication aur thoda free flow bana dein between client and support, toh ye process much faster ho sakta hai. Overall, mujhe lagta hai ki communication thodi aam thi par jo response mila wo timely tha, isliye main ise bilkul negative nahi kahungi.