bas unki customer support thi jo thodi ajeeb lagi
Toh jaisa main expect kar raha tha na sales aur pre-purchase ke time sab smooth hona chahiye tha par thoda gadbad hua mera end se. Pehle toh sign-up mein thodi dikkat hui, aur jab maine unko problem batayi toh unka response thoda late aaya. Mujhe laga unka system itna flexible nahi hai jab baat hoti hai thodi unexpected cheezein fix karne ki. Baaki software ke features theek the aur jo dialer tha wo achha kaam kar raha tha. Invoice waise sahi sahi aaya aur payments ka process thoda se manageable tha. Lekin wo jo point hai jahan maine help mangi thi usmein unhone itna support nahi diya jitna chahiye tha. Overall feeling ye hui ki agar kuch galat hota hai toh support itna tez nahi respond kar sakta. Isliye agar main dobara karoonga toh thoda soch samajh kar karunga. Software use karna toh theek tha, par communication ka hisaab se wo thoda weak lagta hai.