Bas thoda headache hua yaar
Maine customer support ko call kiya tha ek baar jab mujhe apni account settings mein confusion tha. Thoda waqt laga mujhe sahi solution dhoondhne mein kyunki unki website pe easily help section nahi tha. Jo bhi documentation thi, wo itni clear nahi thi ki main yaad kar sakoon kaunse step pe kaunse button dabana hai. Phone support thik tha, lekin mujhe lagta hai ki kabhi kabhi mujhe repeat karna padta tha apni problem kyunki samjhne mein thodi der lagti thi. Wo ek waqt tha jab mujhe laga ki support staff kaafi patient tha, par overall mujhe zyada clear response nahi mila. Lekin haan, ek baat hai ki jab main call pe thi, tab unka dialer system smooth chal raha tha, call drop nahi hua. Baaki details mein thoda scatter lagta hai ki kaunse feature kaha milega. Mujhe lagta hai agar thoda onboarding guide detailed hota toh help milti, warna manually sab kuch find karna padta hai. Overall itna asaan nahi tha jitna socha tha, thoda frustration hua.