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WFHI review

Bas support wali baat thik lagi, baki thoda disappointing tha

2 out of 52 of 5Verified purchaseSales and pre-purchase

Bas support wali baat thik lagi, baki thoda disappointing tha

Maine software ko purchase karne se pehle kaafi queries ki thi par sales process mein thoda confusion raha. Jab problem hui, toh support team ka response slow tha, thoda impatient feel hua mujhe. Lekin haan, jo telephonic support mila, wo theek tha, helpful hone ki koshish kar rahe the. Pehle wo promises karte hain ki sab kuch smooth hoga, par jab actual main problem aaye toh handling utni achhi nahi lag rahi thi mujhe. Onboarding process thoda complicated laga without kisi clear guide ke. Invoice aur payment ka system thoda confusing tha, main khud se kaafi cheezein figure out karni padi. Training material bhi kaafi basic laga, jyada advanced cheeze samajh nahi aayi. Overall, ek do cheezein chhod ke, mujhe lagta hai ki product ya service thoda better handle kar sakte the. Fir bhi agar vyakti patient ho toh use kar sakta hai shayad.

Sonia BhardwajNagaland, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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