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WFHI review

Bas support wali baat theek rahi

2 out of 52 of 5Verified customerSupport and communication

Bas support wali baat theek rahi

Mujhe laga tha ki WFHI ki support system acha hoga lekin kuch jagah pe search karne mein problem hui. Jab main apni queries dal rahi thi, toh pata nahi kaunse folder me jaake problem ko samjhun, kai baar options confuse kar diye. Dialer aur database features explore kar rahi thi, par jab support se contact kiya toh response mada madadgar laga. Wo log thode late respond karte hain, jo thoda frustrating tha, lekin clarity jo mili, wo theek thi. Sign-up aur invoicing process me bhi thoda time laga samajhne me ki kya karna hai exactly. Par sabse achi baat thi ki support ke call me mujhe patience ke saath mera doubt solve kar diya gaya, wahi mujhe lagta hai ki thodi positivity rahi iss poor experience me. Training session thoda udas tha, kyunki clear instructions thodi mushkil se mile. Mujhe lagta hai ki agar support pe zyada timeliness hoti toh zyada easy hota use karna, par abhi ke liye itna hi sahi laga.

Lakshmi SoniHimachal Pradesh, IndiaExperience: Published:
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