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WFHI review

Bas support thoda jaldi hona chahiye tha

2 out of 52 of 5Verified purchaseSupport and communication

Bas support thoda jaldi hona chahiye tha

Dekho, support kaafi baar late mila, jo roz ke kaam me dikkat laata tha. Pehle dino me samajh gayi thi ki system thoda complex hai, par jab issue aata toh support se help leni padti thi. Par woh response time bahut slow tha, matlab urgent problem ko turant solve karna mushkil tha. Dialer aur database features bhi kabhi kabhi freeze ho jaate the, roz use karte waqt frustration badh gaya. Invoicing aur payment process kaafi achha tha, clean aur samajhne mein asaan raha. Par baaki jo continuous support chahiye tha, woh jaisa chahiye tha waisa nahi mila. Training bhi thoda zyada time leti thi aur wait karna padta tha, jo time barbaad lagta tha. Overall, honest baat karun toh main itna nahi khush hoon with daily interactions and support delays. Agar ye sab thoda better hota, toh shayad zyada use kar paati. Lekin ab lagta hai ki yeh software mere daily needs ke liye reliable nahi hai abhi.

Alka MadhavanOdisha, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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