bas socha tha help milegi, par zyada jhanjhat!
Sign-up karte time toh sab normal laga par jab software use karna shuru kiya toh mujhe laga mujhe jyada apna hi dimag chalana padega. Training thodi thi, par woh bhi general thi, zyada specific steps par nahi gaya tha. Database feature samjhne mein bhi thoda time laga aur dialer use karte waqt bhi mujhe apni taraf se zyada experimentation karna pada. Mujhe laga tha ki calling tools aur pre-purchase instructions se zyada guide milegi, par jyada tar cheezen mujhe khud seekhni padhi. Payment process toh theek tha, aur invoicing mein bhi koi problem nahi ayi, bas jo baaki software ka use hai woh zyada reliant raha mere efforts par instead of unki smooth help par. Support system se baat karna chaha toh woh bhi thoda slow mila. Basically jo main kahungi wo yeh hai ki help ki kami rahi aur mujhe zyada khud hi sab set karna pada. Agar kisi se poochna ho toh main bolungi ki expect zyada mat rakhna unki taraf se help ke mamle mein. Bas, itna hi tha experience jispe main khush ya pura disappointed nahi thi, dono beech mein tha.