1 out of 51 of 5Unverified experienceSupport and communication
bas plain verdict: support ne help nahi ki
Main soch rahi thi support thoda helpful hoga, par unfortunately mujhe khud se hi sab kuch seekhna pada. Jab dialer feature mein problem aayi, toh telephonic support minimal thi aur queries ka jawab lene mein kaafi waqt laga. Training materials mein bhi clarity kam thi, jisse kaafi confusion badh gaya. Automatic updates ke baad software ke kuch functions sahi se work nahi kar rahe the, par support team se problem solve karwana mushkil tha. Pura process frustrating tha aur mujhe laga ki main zyada time khud invest kar rahi hoon samajhne mein ki software kaise effectively use karna hai. Agar assistance thodi better hoti toh shayad mera experience zyada seamless hota. Philhaal, main is time asli support nahi feel kar paayi.