Bas payment process thoda clear tha
Frankly, I found the pre-purchase sales side a bit taxing. Bahut cheezein khud se samajhni padi, like how to manage the database and dialer settings. The training sessions gave the basic idea but real understanding came only after using it day-to-day. Jo sales team ki baat thi, woh clear thi par detailed explanations nahi mile jinse asaani hoti. Onboarding ke during, software ki labels thodi ajeeb lagi, toh kuch confusion hua. Payment aur invoicing theek-thaak thi, koi major issue nahi tha. Lekin jab baat support ki aayi toh kabhi kabhi delay ho gaya, jo frustrating tha. Overall, mujhe laga ki thoda aur proactive guidance honi chahiye thi, especially about software ke updates aur new features. Bas yeh payment wala part sahi tha, uske alawa kaafi self-work karna padha mujhe.