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WFHI review

bas khud se zyada samajhna pada, support se zyada kuch nahi mila

2 out of 52 of 5Verified customerSupport and communication

bas khud se zyada samajhna pada, support se zyada kuch nahi mila

Main process mein jab dialer tools use kar raha tha, mujhe lagta hai support kaafi limited tha. Ek particular waqt jab database feature update nahi ho raha tha, tab mujhe phone uthakar baar baar support ko call karna pada, par ya toh line busy thi ya phir timing out. Jo training thi, wo bhi kaafi basic thi, jo mere liye helpful nahi lagi. Mainly, mujhe khud se software setup aur onboarding ke kaafi parts samajhna pada kyunki jo telephonic support mila tha, wo hamesha quick ya helpful nahi tha. Payment aur invoice ka system thik tha, par technical madad kabhi-kabhi adhuri lagti thi. Woh ek din jab dialer mein glitch aaya, lagta hai uska solution mujhe apni taraf se dhundhna pada tha. Toh isliye support kaafi disappointing raha, aur maine apna workflow khud manage karna pada reasonably zyada effort lagakar.

Abhijit BoseGoa, IndiaExperience: Published:
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