Bas itna keh sakti hoon, final feel thoda doubtful tha
Sales aur pre-purchase process mein jab main WFHI ko dekhti thi, toh initially mujhe laga ki sab kuch theek hai, training bhi decent lag rahi thi, aur dialer tools ka setup bhi samajh mein aaya tha. Lekin jitna aage badhi, utna confidence kam hota gaya mera is service mein. Sign-up process thoda complicated tha aur invoice ka breakdown clear nahi tha, iss baat ne mujhe confuse kiya. Support team se baat karna bhi smooth experience nahi raha, kabhi kabhi response delay milti thi. Sabse darr laga ki agar billing aur payment process itna unclear raha, toh aage workflow mein problem aayegi. Toh main aise conclude karti hoon ki mera final impression thoda unsure sa hi raha, jo shayad mere jaise kisi ke liye thoda zyada confusing hoga. Bas itna keh sakti hoon ki process improvement ki zarurat hai.