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WFHI review

Bas ik frustration bhari baat samajh aayi thi

1 out of 51 of 5Unverified experienceSupport and communication

Bas ik frustration bhari baat samajh aayi thi

Mujhe lagta hai main pehle bhi yeh baat bata chuka hoon, par support bilkul bhi help nahi kar raha tha. Main baar baar phone uthake bol raha tha ki software update se mera dialer kaam nahi kar raha hai, par response itna slow aur useless tha ki main irritate ho gaya tha. Jo log support mein the, unse baat karna matlab time waste karna tha. Pehle to mujhe laga ki shayad system pe dikkat hai, par unka communication saab clear nahi tha. Telephonic support bilkul bhi cooperative nahi tha, aur mere calls ya questions ko priority nahi milti thi. Database feature se bhi data update karne mein problem aayi thi, lekin jab support ko bataya to unhone ignore kiya. Main bohot thak gaya tha, aur soch raha hoon ki aise situation mein phir se software use karna mere liye mushkil ho jayega.

Aneesh KumarWest Bengal, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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