Skip to main content

WFHI review

Bas ek support ka hisa acha tha

2 out of 52 of 5Verified purchaseSupport and communication

Bas ek support ka hisa acha tha

Support toh mujhe kaafi kam mila, ya phir woh bhi mainly mujhe khud solve karna pada. Jo bhi query thi, unka response time slow lagta tha aur kaafi baar mujhe lag raha tha ki mujhe apni problem ko khud handle karna padega. Kuch basic software tools ki samajh ke liye training toh theek thi, par complex issues par guidance na ke barabar thi. Mujhe aisa lagta hai ki ye jo dialer aur calling tools hai, usme kuch glitches aa rahe hain jo mujhe baar-baar face karne pade. Database feature toh thoda use kar paa rahi thi, par uska interface itna intuitive nahi tha. Updates automatic the, par kabhi kabhi unke baad system restart karna padta tha, jisse mera kaam ruk gaya. Overall, support staff se baat karna frustrating tha, kyunki mujhe jyada clarity nahi mili. Bas sign-up aur payment process smooth tha, jo ek achhi baat thi. Agar support thoda improve ho jaata, toh experience better hota, par abhi ke liye mujhe zyada madad nahi mili.

Sheetal MohanMaharashtra, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy