Bas ek baat missing thi pre-purchase mein
Mujhe yeh kahna padega ki sales aur pre-purchase process mein repetition kaafi zyada tha. Generally agar sales se baat kar rahe hain toh aap expect karte hain ki thoda straightforward approach hoga aur jaldi aapko sari cheezein clear kar di jayengi. Par yahaan, lagataar same questions pochhe jaate rahe, jo mujhe thoda annoying lagta tha. Saath hi, response aane mein kabhi kabhi kafi der lagti thi, which was frustrating because main ready thi decision lene ke liye. Kuch phases mein mujhe laga ki mujhe baar baar wahi cheezein samjhaani pad rahi hain jo maine already bata di thi, jo time waste tha. Kisi ek meeting mein ek topic achhi tarah addressed hua tha, jo main appreciate karti hoon, par overall yeh process effortless nahi tha. Jab finally sign-up hua toh invoice process smooth raha, lekin pehle waale waiting aur repetitive baaton se thoda disappointment hui. Mujhe lagta tha ki customer ko jyada clarity milegi shuru se, par woh missing tha. Training ka structure bhi thoda complex lag raha tha mujhe, possibly kyunki shuru mein proper introduction nahi dia gaya tha. So, agar sales aur pre-purchase mein effective communication hoti, toh shayad yeh poora experience thoda behtar hota, lekin ab lag raha hai ki thoda aur patience ki zaroorat thi is stage par.