2 out of 52 of 5Verified customerSales and pre-purchase
Bas baar-baar wahi baatein aur thoda wait hi zyada tha
WFHI ke sales aur pre-purchase mein mujhe zyadatar waqt wait karte aur same baatein baar-baar repeat karte guzarna pada. Jab sign up kiya, toh process simple lag raha tha, par phir jab main training aur software use karne laga, toh lagatar support call pe waiting time zyada tha. Support achha tha lekin response speed kafi slow thi jo frustrating thi. Database feature use karne mein thodi problem aayi aur mujhe khud se troubleshoot karna padta tha. Dialer thoda complicated laga, baar-baar dial karte waqt delay hota tha. Payment aur invoicing process standard tha, usme koi badi dikkat nahi thi. Overall experience thoda better ho sakta tha agar fix time mein response milti.