Bar bar poochna aur rukna bohot zyada hua
Mujhe lagta tha ki main ek baar sign up kar ke sab kuch smoothly kar sakta hoon lekin baar baar unhone same baatein poochhi. Har bar jab main call karne ki koshish karta tha to ya toh waiting time zyada hota tha ya phir mujhe same questions ko detail mein explain karna padta tha. Yeh repetition meri samay barbaad karti thi, mujhe lagta hai support system ko ek baar dhyan dena chahiye. Training thodi si drag hui aur automatic updates bhi mujhe confuse karte rahe kyunki kabhi kabhi wo background mein kaam kar rahe hote the aur mujhe pata bhi nahi chalta tha. Jab main invoice aur payment kar raha tha to process itna slow tha ki main soch raha tha kya main sach mein is software ko use kar paunga. Mujhe aisa feel hua ki yeh pura experience main pehle bhi bata chuka hoon par fir bhi kuch change nahi hua, jo sabse zyada frustrating tha. Mujhe lagta hai company ko apni customer service aur onboarding ko aur improve karna chahiye. Mere liye yeh kaafi vakt waste aur energy drain karne wala process raha.