Balancing repetitive waits with some smooth moments
Looking back on using the WFHI software, I found it a bit frustrating due to the amount of repetition and the waiting times involved. While the onboarding instructions were clear enough and the sign-up process did not present major issues, I encountered delays repeatedly, especially when trying to load my database or initiate calls via the dialer. Some updates rolled out automatically, but they didn’t necessarily improve the pace or reduce waiting periods as I had hoped. However, I should give credit where it’s due — the telephonic support was decent at best, helping answer questions without too much delay. Still, the overall experience was marred by frequent pauses in workflow which made managing the remote set-up more tedious than efficient. Although a few aspects like invoicing worked as expected, the sheer repetition of waiting really held back my enthusiasm. I’m uncertain if I would continue with this service, given how much time was lost in just trying to get routine features running smoothly.