Balanced wait time but communication helped
Starting with WFHI’s system was a mixed bag for me. I found the onboarding process took more time than I had anticipated; the setup wasn’t exactly quick, and I had to wait a bit longer than I expected before everything was functional. On the bright side, the telephonic support I reached out to during this period was quite responsive and communicative, which made the delays more bearable. They explained the steps clearly and helped me troubleshoot when certain features of the dialer wouldn’t initialize properly right away. Still, I felt that the initial database integration could have been smoother, as some syncing issues slowed my workflow during the first few days. On the positive end, the automatic updates didn’t disrupt my use once they started, and I appreciated how the alerts kept me informed about version changes. Overall, while I faced some initial waiting frustrations, the ongoing support and helpful communication balanced things out, so I’m neither fully pleased nor completely dissatisfied yet.