3 out of 53 of 5Verified purchaseSales and pre-purchase
Balanced view: some parts matched, others didn’t quite
I went in expecting a smooth sign-up and quick training, which mostly happened but not without a few hiccups. The onboarding process was detailed and thorough, which I appreciated even if it took longer than I hoped. The calling tools worked well and the dialer interface was user-friendly, matching what I was told beforehand. However, the waiting times during support calls could’ve been shorter, and a couple of invoice issues slowed things down a bit unexpectedly. So while many parts met my expectations, a few aspects lagged behind, making the experience balanced but not flawless.