5 out of 55 of 5Unverified experienceSupport and communication
Balanced view: quick replies yet some delays
The support team was genuinely responsive overall, which I found very helpful when I needed urgent clarifications about the dialer and database. Most of my queries were answered promptly, often within a few hours, which really streamlined my workflow setup. However, at times, there were slight delays in follow-up communication that made me anxious about pending issues. The telephonic support especially was polite and informative, even when answer times were longer than expected. Despite this, the clear instructions and proactive updates kept me mostly satisfied with the communication. So, the responsiveness was a strong point but not flawless, leaving a mixed impression.