Balanced view on sales and starting experience
Starting with the sales process, it took a while from initial inquiry to the moment I could actually begin using the software. The waiting time was noticeable but consistent with what they explained upfront. However, once I got access, the onboarding materials were useful and helped me get started with the database and calling tools. It was neither too fast nor frustratingly slow, but there was that initial delay which was the downside. The positive is that communication during this period was clear and no surprises were thrown my way. Overall, the blend of patience needed and eventual support was adequate for setting expectations.