The training and onboarding provided a solid foundation, but I found that certain aspects required a

The training and onboarding provided a solid foundation, but I found that certain aspects required a

The training and onboarding provided a solid foundation, but I found that certain aspects required a bit more figuring out on my own. It wasn’t all handed to me on a silver platter, which meant some trial and error before I felt fully comfortable using the software. The initial modules were thorough and clear enough to get started, and the dialer practices were straightforward. What I found lacking slightly was a more guided walkthrough around the database integration, which took some time to piece together. Overall, I’d say it’s beneficial but expect to put in some independent effort to bridge the gaps during setup and early use.