Balanced view on how the training was explained
When I first signed up for the WFHI training and onboarding, I found some explanations to be a bit unclear, especially around setting up the calling tools. The instructions sometimes jumped ahead too quickly without fully explaining each component, which led to some confusion. However, I have to admit that once I got past this initial haze, the adaptive learning modules became quite helpful. The automatic updates to the training material also meant that I was not left behind after changes were introduced. That part worked well. On the downside, the onboarding process felt quite rushed in some modules, and telephonic support wasn’t always able to fill in the gaps clearly. Having said that, the invoicing and payment process was straightforward, which made the initial hurdles a bit less stressful. In summary, the training aimed to be thorough but missed some vital steps in clarity, although the updates and support helped somewhat.