Balanced view: good hours fit, but some sales gaps
When I reviewed the sales and pre-purchase information against my actual working hours, I found a mixed picture. On the positive side, the software’s onboarding process accurately mentioned flexible access hours, which truly matched the times I usually work during the week. This allowed me to use the dialer and database features when I was free, which was a definite benefit. On the downside, some of the promises about ease of integration with my existing workflow seemed overstated. I spent a bit longer than expected figuring out how to set up automatic updates smoothly with my schedule. The call tools generally worked well during the hours I was active, but occasional lag meant some calls dropped or required redialing. I found your staff quite helpful when I called about these issues, but the initial hesitation in the promotional materials to address such minor timing glitches was a little misleading. The overall fit is reasonable with some areas needing clarification before purchase.