balanced thoughts on sales and pre-purchase
So far my experience with the sales and pre-purchase phases has been pretty mixed. On one hand, the process itself is quite straightforward; the sign-up and payment steps were handled smoothly which made it pretty stress-free at the outset. The invoicing system felt well-organized too, helping me track everything without too much hassle. On the other hand, some days I noticed that the communication around features didn’t quite line up with what the software actually delivered day-to-day, and that made me question if I fully understood all the terms at first. The updates rolled out occasionally caused minor disruptions but also brought useful improvements so it’s a trade-off. I’m still figuring out how well I can rely on support if big issues arise. Overall, I’m leaning towards seeing it as a positive post-purchase journey, but there is this lingering sense that some basics could be clearer to avoid confusion. Still, it’s early days and I’m hoping the value matches the initial expectations as I keep using it.