Balanced but a bit fuzzy overall
While the initial sign-up and payment process was pretty straightforward, I found some parts of the training layered in a way that wasn't immediately clear. One moment that stuck with me was during the onboarding walkthrough, where the explanation of how the dialing tools integrated with the database feature was somewhat thin; I had to guess how to apply it to my workflow. However, the software's automatic updates worked silently in the background, which was definitely a relief and showed good development. Support was reachable and polite when I called, yet I wished they went a little deeper in answering certain questions about database syncing. So overall, it felt like some pieces fit well while others felt loosely connected. I appreciate the effort, but there was a bit of inconsistency in how clearly things were explained throughout the process, which meant I spent extra time figuring things out on my own.