Balance toh mila par labels confuse karte rahe
Mere liye sabse bada issue tha software ki wording aur labels ko samajhna. Signup aur payment karne mein to kuch dikkat nahi thi, invoice bhi sahi time pe mila. Lekin jab main database aur dialer feature use kar rahi thi, mujhe labels itne clear nahi lage jitne hone chahiye the. Kai baar toh mujhe samajh nahi aata tha ki kaunsa button ya option kis kaam ka hai, aur training materials bhi mujhe kuch had tak hi clarity de paaye. Automatic updates aaye the par unme changes notify karna kabhi kabhi miss ho jaata tha, jisse confusion badhta tha. Support call karte waqt mujhe lagta tha ki mujhe baar baar waise hi sawaal puchhne padte hain, jo normally ek hi baar mein explain ho jayein toh acha hota. Overall, process slow tha aur samajhne mein mushkil hui, par software ka core feature chal raha tha. Mera suggestion hai ki labels ko thoda straightforward banao taki users ko zyada waqt waste na karna pade.