Bahut zyada waiting aur baar-baar repeat karna pada
Maine support se contact kiya tha jab mera dialer software kaafi slow chal raha tha aur login issues aa rahe the. Lekin baar-baar mujhe apna problem explain karna pada kyunki pehle wali call mein koi clear solution nahi mila. Har baar pohle case verify karte karte itna time chala gaya ki frustration badh gayi thi. Wait karte waqt bhi sirf hold music sunna pada, koi update nahi mil raha tha. Jo log pura din remote kaam karte hain, unke liye time bahut important hota hai, aur yahan mujhe lagta hai ki support team thoda aur efficient ho sakti thi. Communication mein repeat karna baar-baar hona chahiye nahi tha, iska matlab hai ki shayad internal coordination theek nahi hai. Training session me mujhe koi problem nahi thi, par jab actual issue aya toh support ka bharosa tut gaya. Overall ek bohot disappointing experience tha, aur aage bhi agar aesa hi system raha toh main shayad na use kar paunga. Mujhe lagta hai WFHI ko apne telephonic support ko lekar seriously sochna chahiye.